We are registered on the professional register with the IMI.
Member number:
20231100361
Accreditations:
Certificated Automotive Assessor
Certificated Automotive Engineer
Member of the IMI
L3 NVQ Light Vehicle
L3 NVQ Heavy Vehicle
L3 FGAS
Mercedes-Benz Accredited Technician
L2 HV & EV
L3 HV & EV
We utilise some of the most capable and industry leading diagnostic technology, allowing us to cover the following brands to dealer capacity:
Ford
Mercedes-Benz
VAG Group
We also have the ability to cover all vehicle manufacturers for diagnostics.
We are registered with MBUK as an Independent Service Provider. This means that we have the correct brand specific qualifications, technology and access to perform diagnostics and repair procedures on your Mercedes-Benz to dealership standard. We also only use Genuine Mercedes-Benz parts for your repairs.
Genuine parts are made by the vehicle’s original manufacturer (OEM) and are specifically designed for your make and model. That means:
Most genuine parts come with a manufacturer-backed warranty, offering peace of mind. If something goes wrong, you’re covered.
Original parts meet strict safety and quality standards. Counterfeit or low-grade aftermarket parts might not perform properly in critical systems like:
This could put your safety at risk.
Genuine parts are typically made from higher-quality materials and undergo more rigorous testing with manufacturer QC in place. This results in:
Using genuine parts helps maintain your car’s original specs, which helps to:
Installing non-genuine parts may void your vehicle's warranty, especially if they cause damage.
In short: Genuine parts are an investment in your car’s performance, safety, and long-term value. If budget is a concern, there are OEM-approved alternatives, but counterfeit or ultra-cheap parts are almost always a gamble.
What Is the Block Exemption Regulation (BER) and why should you care?
Before 2003, if you had your car serviced anywhere other than the manufacturer’s dealership, you could kiss your warranty goodbye. Thankfully, that all changed with something called the Block Exemption Regulation (BER).
This EU regulation made it clear that car owners have the freedom to choose where they get their vehicles serviced or repaired—without voiding their warranty. That means you don’t have to go to the big-name dealership every time your car needs attention. You can come to trusted local specialists like Ross Auto-Electrical and still keep your warranty intact.
It's a game-changer that’s helped level the playing field and give drivers more choice, better service, and more often than not, better prices.