We are registered on the professional register with the IMI, ensuring that we provide only genuine parts and top-notch Mercedes-Benz services.
Member number:
20231100361
Accreditations:
Certificated Automotive Assessor
Certificated Automotive Engineer
Member of the IMI
We also specialize in comprehensive vehicle diagnostics to keep your vehicle running smoothly.
L3 NVQ Light Vehicle with a focus on genuine parts and vehicle diagnostics, L3 NVQ Heavy Vehicle, L3 FGAS, and Mercedes-Benz Accredited Technician training. Additionally, we offer L2 HV & EV and L3 HV & EV courses that emphasize the importance of Mercedes-Benz services for optimal vehicle performance.
We utilize some of the most capable and industry-leading diagnostic technology, allowing us to cover the following brands to dealer capacity: Ford, Mercedes-Benz, and the VAG Group. Additionally, we offer comprehensive vehicle diagnostics for all manufacturers, ensuring that we can provide genuine parts and top-notch Mercedes-Benz services.
We are registered with MBUK as an Independent Service Provider, which allows us to offer top-notch Mercedes-Benz services. This means we possess the correct brand-specific qualifications and technology to perform vehicle diagnostics and repair procedures on your Mercedes-Benz to dealership standards. Additionally, we ensure that only genuine parts are used for your repairs.
Genuine parts are made by the vehicle’s original manufacturer (OEM) and are specifically designed for your make and model. That means:
Most genuine parts come with a manufacturer-backed warranty, offering peace of mind. If something goes wrong, you’re covered.
Original parts meet strict safety and quality standards. Counterfeit or low-grade aftermarket parts might not perform properly in critical systems like:
This could put your safety at risk.
Genuine parts are typically made from higher-quality materials and undergo more rigorous testing with manufacturer QC in place. This results in:
Using genuine parts helps maintain your car’s original specs, which helps to:
Installing non-genuine parts may void your vehicle's warranty, especially if they cause damage.
In short: Genuine parts are an investment in your car’s performance, safety, and long-term value. If budget is a concern, there are OEM-approved alternatives, but counterfeit or ultra-cheap parts are almost always a gamble.
What Is the Block Exemption Regulation (BER) and why should you care?
Before 2003, if you had your car serviced anywhere other than the manufacturer’s dealership, you could kiss your warranty goodbye. Thankfully, that all changed with something called the Block Exemption Regulation (BER).
This EU regulation made it clear that car owners have the freedom to choose where they get their vehicles serviced or repaired—without voiding their warranty. This means you don’t have to go to the big-name dealership every time your car needs attention. Instead, you can opt for trusted local specialists like Ross Auto-Electrical, who use genuine parts, to ensure your vehicle receives quality care while keeping your warranty intact.
Whether you need Mercedes-Benz services or advanced vehicle diagnostics, this regulation is a game-changer that has helped level the playing field, giving drivers more choice, better service, and often, more competitive prices.